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Parent Resources

A one-stop-shop for our parents to find everything they need to know.

Helpful Information for Parents

On this page you will find the essential information and answers to some of the common questions. Please visit the Parent Resources page and the COVID Updates also for all the important links to various portals and information.

On this page: Essentials | General InfoGeneral FAQ

Essential Information

Edumate Parent Portal

The portal has a range of useful information for parents regarding the progress, behaviour and attendance of their child at school. Edumate is also where all important medical and carer information is stored. 

All parents are provided with login details for Edumate and it is essential that every parent logs in to the portal to ensure all contact and emergency information about your child is accurate and up-to-date.

The portal is not optimised for use on a mobile device, so please use a PC or similar. 

Edumate Parent Portal

I've lost or forgotten my password

Child Protection concerns

You may become aware of a situation where a child has been, or could be harmed. This may be through maltreatment, or a child’s needs not being met in their context outside school, or even a concern at school.

If you have any concerns of a child protection nature, please contact the Principal or deputy principal as soon as possible. If you wish, you may directly report the matter to ‘FACS’ by ringing the Child Protection Hotline on 132 111.

It is natural to be concerned about the implications of a report for the adults involved. However, we need to work in the best interests of the children we are aware of, and care for. We need to trust the agencies which receive these reports to assess the situation so they can protect children. We want to be part of bringing matters out into the light, so that children are safe, or so that a situation is clarified and resolved.

Sick Bay & Student Illness

The Nurse is available in Sick Bay from 8.30am - 3.00pm each school day.

Students must seek permission from a teacher to present to Sick Bay. If the Nurse decides the student needs to go home, parents will be contacted by the school. The student will need to be signed out of school by the Nurse. 

Students should not SMS or contact parents directly to pick them up.

The school asks parents not to send their child to school when they are infectious. In particular, NSW Health guidelines are that children be kept home until 48 hours after their last symptoms of gastroenteritis. This greatly helps us to stop the spread of infection and protect other students and staff. 

Incorrect Uniforms

Junior School - students should give a note from a parent to their teacher.

Secondary School - before attending their first period of the day, students are to go to Student Reception with a note from a parent explaining the reason for wearing incorrect uniform. The Student Receptionist will issue a one-day Uniform Note which is signed by the Director of Student Wellbeing (or delegate). If a student does not have a note from a parent they will also be issued with a detention. Parents can contact the Director of Student Wellbeing with any issues.

Photo Permissions

In line with our desire to continue to share what happens in the life of our school, we will be collecting and sharing images and recordings of our students on our website, social media and internally as per the school’s terms of enrolment agreement. This will be done in keeping with our Privacy Policy and Privacy Statement and replaces all previous image consent requests. For all images used in external advertising (e.g. billboards, magazines etc.), we will seek additional approval before publication. Please contact the Office if you do not wish for your child’s image to be used on our website or social media. 

General Information

Opal Card - new applications, change of address, repeated year

Students who require a new School Opal card or travel pass can apply online. A new application should be submitted if a student is applying for a school travel pass for the first time or requesting an additional pass as a result of a new shared parental responsibility situation (e.g. joint custody).

Students who have changed school/campus, changed address, repeated a year or received an expiry notification from Transport for NSW for their school travel entitlement should re-apply or update their details.

Students who have lost, damaged or stolen Opal cards, should apply for a replacement travel pass.

Where there is a change of distance eligibility based on a student’s grade, the system will automatically update a student’s entitlement if they meet the new criteria. If they do not meet the new eligibility criteria, they will receive an expiry notification via email.

Other detailed transport information can be found here.

Stationery & Technology Requirements

Junior School

Year 3 2023 | Year 4 2023 | Year 5 2023 | Year 6 2023

Secondary School

Year 7 2023 | Year 8 2023 | Year 9 2023 | Year 10 2023 | Year 11 2023

Technology requirements can be found here: Secondary Technology


Private Music Tuition Agreement

Band and Music Ensemble Rehearsals 2022

Private music tutor details can be found in the Covie App under "Contacts".


The Parent Involvement Program (PIP) encourages parents to be involved in the life of the school community. Each family with students from Kindergarten to Year 12 pays a Maintenance Levy that is waived when parents complete 24 hours of volunteer work in a year. 

PIP Jobs Information - what can I assist with?

PIP Declaration of Hours form

Important Forms & Resources

Information Collection

The Standard Information Collection Form advises you how the information you give us will be used. 

Volunteer Code of Conduct

All volunteers are expected to sign a Volunteer Code of Conduct form to ensure the safety of all members of the school community. This must be completed each year if you are helping at school, on school excursions or event.

Working with Children Check

Working with Children Check information

General FAQ

Who to talk to when...?

In Junior School, if you have questions, concerns or suggestions regarding:

  • your child or some general classroom practice, contact the class teacher
  • a policy or practice in a section of the Junior School, contact the relevant coordinator (Prep to Year 2 - Vanessa Stuckings; Years 3 to 4 - Cate Holman; Years 5 to 6 - Mark Eatough) or the Head of Junior School (Heidi Stead)
  • the curriculum from K-6, contact the Junior School Curriculum Coordinator (Heidi Stead)
  • policy or practice in the whole Junior School, contact the Head of Junior School 
  • if the issue is of a highly sensitive nature contact the Principal (Melissa Brown)

In Secondary School, if you have questions, concerns or suggestions regarding:

  • your child’s general progress or welfare, contact the Home Class Teacher in the first instance
  • your child’s progress in a particular subject or a question about classroom practice, contact the subject teacher concerned 
  • policy, practice or pastoral care in relation to a section of the Secondary School, contact the relevant Year 7 to 12 Year Advisor or Stage Coordinator
  • for questions about the Preliminary or HSC Courses contact the Head of Secondary school (Sam Glassock) 
  • for policy or practice in a subject area in general, contact the Subject Coordinator 
  • for issues regarding Policy or Practice, or a group of children in the whole Secondary School contact the Head of Secondary School
  • If the issue is of a highly sensitive nature contact the Principal (Melissa Brown)

Whole of school questions, concerns or suggestions can be directed to:

  • general bus behaviour, contact the Director of Student Wellbeing (Dan Apin)
  • for questions or enquiries about co-curricular activities, contact the Director of Co-Curricular (Alison Vander Straaten)
  • discipline across a number of areas of the school, contact the Director of Student Wellbeing (Dan Apin)
  • Pastoral Care Policy or enquiries about how the school prevents and manages harassment/bullying across the School, contact Director of Student Wellbeing
  • for inquiries in the area of careers, contact the Careers Advisor (Kath Berry)
  • school curriculum approach and delivery, contact the Head of Secondary School (Sam Glassock) or Head of Junior School (Heidi Stead)
  • Learning Hub and its resources, contact the relevant Teacher Librarian (Junior School - Robyn Watson; Secondary School - Silva Mekerdichian)
  • enrolments and related issues, contact the Registrar (Wendy Boase)
  • Parent Involvement Program, community relations or fundraising, contact the Office
  • fees and other financial matters or maintenance of the buildings and grounds, contact the Business Manager (Andrew Lowry)
  • General administrative matters (e.g. bus passes, book lists, etc.), contact the Office
  • health and safety risks should be reported to any staff member, or can be raised with the relevant Head of School if the matter is delicate or complex

Any concern or suggestion can be made using the feedback form.

Where do I find...?
  • Forms can be accessed here >
  • Letters to parents can only be accessed via the Covie App > Links > Letters to parents.  
Where to park?

Parents can park in Dell Street, Waldon Road or Bundaleer Street. 

Senior students can park in Waldon Road. 

Visitors can use the four dedicated visitor parking spots in the top car park (at the end of Dell Street). 

Visitors coming onto the school grounds, including parents helping at school (e.g. canteen, Cafe Covie, class reading groups), must sign-in at the School Office and wear the printout ID label.

How do I send a message to a student at school?

Call the Office on 8459 4200. Let the Office staff know:

  • Name of child 
  • Year Group or Class 
  • Your message 

Wherever possible, please try to send these messages to the Office before lunchtime. Please note that we cannot guarantee that messages received after 2.00pm will get to the student before the end of the day. 

The Office team will endeavour to pass on the message to your child. Naturally this depends on sport, excursions and changes to location of classes.

Mobile Phones

Students should only use mobile phones before they arrive at school or after school finishes. Please do not contact your child via mobile phone in school hours. All communication must go via the School Office.


Students are not to bring skateboards to school. 


Bicycles may be stored in the bike racks located next to the Agriculture plot inside the Dell Street gate. Please note that students will need to bring their own locks.