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Parent Resources

A one-stop-shop for our parents to find everything they need to know.

Technology Support

How to access Technology support?

TechServe's Purpose Statement:

“To willingly serve and empower the Covenant community by leading a Christ-centred response to technology, delivering services which support and enhance teaching and learning, while being responsible stewards of creation.”

TechServe is Covenant's technology support team. TechServe assists families in navigating digital technology in the home and in the classroom. Support for students is available from TechServe located in the Learning Hub or by submitting a ticket online. Parents may contact TechServe via email or see the options below for more information. 

Using technology at home

Covenant Christian School supports parents in their responsibility to keep children safe when using technology at home. The following four steps form the basis of developing young people with an appropriate, biblical approach to digital technology. 

  1. Protection
  2. Education
  3. Supervision
  4. Trust

Using technology wisely

Promoting safe and healthy technology use by our students is a critical component of BYOD to Covenant Christian School. It is essential that parents, carers and the School work in close partnership to promote this. Training our children in wise use of technology is a long-term project, for both the School and families, in building our children’s character and wisdom. 

Family Zone

The technology landscape that our children are now experiencing is one which is constantly changing. These changes provide constant challenges, both for us as a school and as parents, as we do our very best to keep our children safe while growing them as disciples of Jesus. We also acknowledge the role of the school in this changing landscape, with much at-home learning being conducted online and the requirement of mandatory devices for all our Secondary students.  

As part of our ongoing partnership with you, we are pleased to engage cyber safety experts Family Zone to enhance your ability to keep your children safe when online and away from the secure school network. Whilst we recognise that many families may already be using an internet filtering product at home, the Family Zone product has been uniquely designed to work seamlessly between school and home. Student devices will work as normal when connected to the school’s filtered network, and parents will have the opportunity to activate their own Family Zone account to be able to monitor and filter content delivered to their child’s device(s) when connected to unfiltered networks away from school.  

The Family Zone partnership provides parents with some real, tangible support in the way our children develop their understanding of digital technologies brings us great joy. The Family Zone partnership, makes a "Cyber Safety Hub" available to all parents. This hub has an incredible range of resources from cyber safety experts such as ySafe, as well as the eSafety commissioner, designed to help and support parents. 

The Family Zone product itself will provide parents who choose to activate their accounts with a greater level of transparency into how their children are interacting with digital technologies and the online world, along with a degree of control that empowers parents. 

To find out more please the Cyber Safety Hub here


We should not expect that filtering software will do all of the work when it comes to keeping our children safe. It is important that we educate them to use the good gift of digital technology wisely. Covenant Christian School has subscribed to the resources of Internet Safe Education for our parents to use. These resources include a range of short videos and training courses for parents, to help them provide a safe environment, and teach their children to respond appropriately in a variety of scenarios. Use the passcode: covchristsch


Children need to be supervised when using digital technology. Covenant recommends that ALL technology is used and charged in a public space and should NOT be used in the bedroom. The temptations are many and varied, and the best deterrent for those temptations is to have visible screens in the home. 

Students in Years 7 to 9 should not need to use their devices any later than 9.30pm. 


As children grow, they will earn trust. More freedom should be gradually given, while continuing to communicate openly about how to use technology in an appropriate manner. At the same time, students make mistakes. We are all sinful and when children do make mistakes, they need to know that there will be consequences, but that they will be framed with forgiveness and grace.

Best Practice Guidelines

  • Charge devices in a public place in the home 
  • Devices should never be used in the bedroom
  • Install web filtering on your home internet connection
  • Students in Years 7 to 9 should not need to use their devices after 9.30pm
  • Be a PEST (Protect, Educate, Supervise, Trust)

A brief guide to Canvas

In the video below, our former Director of ICT, gives a brief overview of Canvas, including dashboard navigation, announcements, submitting assignments and where to find help.